Last updated: April 2026
Privacy Policy
This policy explains how YOOM Digital Agency ("we", "us", "our") collects, uses, and protects personal data when you visit yoomdigital.com or interact with us through our contact form.
1. Who We Are
YOOM Digital Agency is a digital services company based in Amsterdam, the Netherlands. We specialise in website design, SEO, AEO, GEO, and AI search visibility services for businesses globally.
- Privacy contact: contact@yoomdigital.com
- Website: yoomdigital.com
2. Scope
This policy applies to personal data we collect from visitors to our website and individuals who contact us through our enquiry form. It does not cover third-party websites linked from our site.
3. Data We Collect
Information you provide
- Name, business name, email address, website URL, and message content — submitted via our contact form
Information collected automatically
- IP address (anonymised), browser type and version, operating system, referring URL, pages visited, and time on site — collected by Google Analytics 4 when you consent to analytics cookies
- Server logs including IP address, request path, and timestamp — collected by our hosting provider Vercel for operational and security purposes
Cookies and similar technologies
We use cookies and local storage. For full details, see our Cookie Policy.
4. How We Use Your Data
| Purpose | Legal Basis (GDPR) |
|---|---|
| Respond to your enquiry | Pre-contractual steps (Art. 6(1)(b)) / Legitimate interest (Art. 6(1)(f)) |
| Website analytics and improvement | Consent (Art. 6(1)(a)) — via cookie banner |
| Website operation and security | Legitimate interest (Art. 6(1)(f)) |
| Comply with legal obligations | Legal obligation (Art. 6(1)(c)) |
We do not use your data for automated decision-making or profiling.
5. Who We Share Data With
We do not sell your personal data. We share data only with the following categories of service providers, each acting as a data processor on our behalf:
| Provider | Purpose | Location |
|---|---|---|
| Vercel Inc. | Website hosting and edge delivery | US (EU-US Data Privacy Framework) |
| Google LLC | Analytics (GA4) | US (EU-US Data Privacy Framework) |
| Formspree Inc. | Form submission processing | US (Standard Contractual Clauses) |
6. International Transfers
Some of our service providers are based in the United States. Where personal data is transferred outside the European Economic Area (EEA) or the United Kingdom, we rely on recognised transfer mechanisms including the EU-US Data Privacy Framework and Standard Contractual Clauses (SCCs) adopted by the European Commission.
7. Data Retention
- Contact form submissions: retained for up to 24 months, then deleted
- Analytics data: retained per Google Analytics settings (default 14 months)
- Server logs: retained for up to 30 days
8. Your Rights
Under the GDPR and applicable privacy laws, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data where there is no compelling reason to keep it
- Restriction — ask us to limit how we use your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, email us at contact@yoomdigital.com with the subject line "Privacy Rights Request". We will respond within 30 days.
You also have the right to lodge a complaint with a supervisory authority. For the Netherlands, this is the Autoriteit Persoonsgegevens.
For detailed instructions, visit our Privacy Rights page.
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information.
We do not sell or share personal information as defined under the CCPA/CPRA.
To exercise California-specific rights, contact us at contact@yoomdigital.com.
10. Children
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this policy or how we handle your data, contact us at: contact@yoomdigital.com
The difference
Why Yoom
Most agencies still focus on websites and traditional SEO. YOOM Digital Agency is built for what's next.
Built for AI search from day one
Most agencies built their practice on traditional rankings and retrofitted AI as an add-on. We started with the question: how do AI systems discover and recommend businesses?
We test what we teach
Every framework we apply has been tested on real deployments. We submit queries to ChatGPT, Gemini, and Perplexity, track which sources are cited, and reverse-engineer the patterns.
We explain the work
We publish the methodology behind every engagement. Our guides on GEO, AEO, and schema are available for anyone - because visibility should be accessible, not locked behind jargon.
Strategy, not just execution
We advise on content architecture, entity positioning, and AI citation strategy with the same depth as an in-house strategist - at a fraction of the cost.